TQM and school restructuring: A case study

Terry QUONG, Allan David WALKER

Research output: Contribution to journalArticlespeer-review

3 Citations (Scopus)


This article aims to describe briefly how the junior section of one school faced major problems through adopting a total quality management (TQM) approach to change and restructuring. We begin by providing a brief description of the school's problems and discuss TQM generally in educational settings, including some definitions of what it is and is not. We then describe the new structure implemented at the school and comment on some emerging positive features of the change. Copyright © 1996 Journals Oxford Ltd.
Original languageEnglish
Pages (from-to)219-231
JournalSchool Organisation
Issue number2
Publication statusPublished - 1996


Quong, T., & Walker, A. (1996). TQM and school restructuring: A case study. School Organisation, 16(2), 219-231. doi: 10.1080/0260136960160208


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