Towards simplified insurance application via sparse questionnaire optimization

Shaowu LIU, Guandong XU, Xiao ZHU, Zili ZHOU

Research output: Chapter in Book/Report/Conference proceedingChapters

2 Citations (Scopus)

Abstract

Life insurance application requires in-person meetings with underwriters, tedious paperwork, and an average waiting period of six weeks before an offer can be made. This outdated process has become a barrier for broader consumer adoption, resulting large coverage gap. In this work, we aim to closing this gap by leveraging data mining techniques to optimize the insurance questionnaire form. Our experiment on 10 years of insurance application data has identified that only ∼2% of all questions have shown high relevancy to determining the risks of applicants, resulting a significantly simplified questionnaire. Copyright © 2017 IEEE.

Original languageEnglish
Title of host publicationProceedings of 4th International Conference on Behavioral, Economic, and Socio-Cultural Computing, BESC 2017
EditorsYves DEMAZEAU, Jianbo GAO, Guandong XU, Jarosâaw KOĨLAK, Klaus MÜLLER, Imran RAZZAK, Hao CHEN, Yanhui GU
Place of PublicationDanvers, MA
PublisherIEEE
ISBN (Electronic)9781538623657
DOIs
Publication statusPublished - 2017

Citation

Liu, S., Xu, G., Zhu, X., & Zhou, Z. (2017). Towards simplified insurance application via sparse questionnaire optimization. In Y. Demazeau, J. Gao, G. Xu, J. Koĩlak, K. Müller, I. Razzak, H. Chen, & Y. Gu (Eds.), Proceedings of 4th International Conference on Behavioral, Economic, and Socio-Cultural Computing, BESC 2017. IEEE. https://doi.org/10.1109/BESC.2017.8256362

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