The use of information technology: Practices and problems

Mee Wah Eugenia NG, Y. K. Patrick CHAU

Research output: Chapter in Book/Report/Conference proceedingChapters


Hong Kong is one of the most dynamic places in the world. It is hte fifth largest trading economy in the world and is the world's busiest container port. Information Technology (IT) is considered to have contributed to its success, and this chapter will look at the use of the information technology in Hong Kong. The chapter discusses one study which was conducted by the Vocational Training Council in late 1993 and another study conducted by the authors in April 1993. The first study gives an overall picture of the IT environment in Hong Kong, namely: 1. the characteristics of IT users, 2. the number of IT employees, 3. the number of computer systems installed/to be installed, 4. the number of terminals/PCs/workstations/servers installed/to be installed. The second study describes the characteristics of IT usage in large organizations which are the major IT users in Hong Kong. It explores: 1. the extent of IT adoption in large Hong Kong organizations, 2. the perceived benefits of using IT, 3. the problems encountered in adopting IT. If applicable, the findings will be compared to either previous Shanghai or Taiwan studies. It is found that the major IT users exhibit different characteristics from the general IT users found in the first study. Copyright © 1997 Hong Kong University Press.
Original languageEnglish
Title of host publicationInformation technology and the challenge for Hong Kong
EditorsJanice M. BURN , Maris G. MARTINSONS
Place of PublicationHong Kong
PublisherHong Kong University Press
ISBN (Print)9622094201
Publication statusPublished - 1997


Ng Tye, E. M. W., & Chau, P. Y. K. (1997). The use of information technology: Practices and problems. In J. M. Burn & M. G. Martinsons (Eds.), Information technology and the challenge for Hong Kong (pp. 121-140). Hong Kong: Hong Kong University Press.


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