The influence of achievement goals on online help seeking of computer science students

Qiang HAO, Bradley BARNES, Ewan Thomas Mansell WRIGHT, Robert Maribe BRANCH

Research output: Contribution to journalArticlespeer-review

17 Citations (Scopus)

Abstract

This study investigated the online help‐seeking behaviors of computer science students with a focus on the effect of achievement goals. The online help‐seeking behaviors investigated were online searching, asking teachers online for help, and asking peers or unknown people online for help. One hundred and sixty‐five students studying computer science from a large research university in the south‐eastern United States participated in the study. It was found that students searched online significantly more frequently than they asked people online for help. Contrary to prior findings on face‐to‐face help seeking, no achievement goals were found to be significant in predicting the tendencies of students to seek help online. These findings provide evidence to support the role of online searching as an integral part of online help seeking and demonstrate that research findings on face‐to‐face help seeking should not be assumed to be naturally extendable to online help seeking. Copyright © 2016 British Educational Research Association.
Original languageEnglish
Pages (from-to)1273-1283
JournalBritish Journal of Educational Technology
Volume48
Issue number6
Early online date26 Jul 2016
DOIs
Publication statusPublished - Nov 2017

Citation

Hao, Q., Barnes, B., Wright, E., & Branch, R. M. (2017). The influence of achievement goals on online help seeking of computer science students. British Journal of Educational Technology, 48(6), 1273-1283. doi: 10.1111/bjet.12499

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