Tenant involvement in estate management is widely regarded as a positive step towards enhancing user satisfaction and improving the effectiveness of housing management in meeting consumer-defined priorities. The Hong Kong Housing Authority is now introducing Estate Management Advisory Committees (EMACs) as a means to foster tenant involvement in public rental housing estates. This article examines the form and structures of tenant participation adopted in Hong Kong, against the background of international trends and different models of citizen participation. In addressing these issues particular attention is paid to the operational environment of the Housing Authority, and the need for adaptive responses from both housing staff and tenant organisations to the changing configuration of the landlord-tenant relationship implied in participation. Copyright © 1996 Hong Kong Public Administration Association : Dept. of Public & Social Administration, City University of Hong Kong.
|Journal||Hong Kong Public Administration|
|Publication status||Published - Sep 1996|