The development of tenant involvement strategies in Hong Kong: A preliminary review

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Abstract

Tenant involvement in estate management is widely regarded as a positive step towards enhancing user satisfaction and improving the effectiveness of housing management in meeting consumer-defined priorities. The Hong Kong Housing Authority is now introducing Estate Management Advisory Committees (EMACs) as a means to foster tenant involvement in public rental housing estates. This article examines the form and structures of tenant participation adopted in Hong Kong, against the background of international trends and different models of citizen participation. In addressing these issues particular attention is paid to the operational environment of the Housing Authority, and the need for adaptive responses from both housing staff and tenant organisations to the changing configuration of the landlord-tenant relationship implied in participation. Copyright © 1996 Hong Kong Public Administration Association : Dept. of Public & Social Administration, City University of Hong Kong.
Original languageEnglish
Pages (from-to)105-119
JournalHong Kong Public Administration
Volume5
Issue number2
Publication statusPublished - Sep 1996

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Citation

Cheung, A. B. L., & Blundell, C. (1996). The development of tenant involvement strategies in Hong Kong: A preliminary review. Hong Kong Public Administration, 5(2), 105-119.