Synchronous computer mediated communication in English language classes during the pandemic: A case study of Wuhan

Zilin WANG, Di ZOU

Research output: Chapter in Book/Report/Conference proceedingChapters

1 Citation (Scopus)

Abstract

This research reports on a case study applying synchronous computer-mediated communication (SCMC) in a Wuhan university’s English language classes during the COVID-19 pandemic. The aim was to identify the advantages and disadvantages of using synchronous technology applications in online English language courses. The dataset consisted of ethnographic observations and in-depth interviews with the teacher and students. The thematic analysis revealed that the advantages of the SCMC include the availability of abundant learning resources, the affordance of instant information exchange, and a comparatively relaxed learning environment. Two major disadvantages were that the non-face-to-face communication tended to lead to the teacher’s “one-person” show, and the limited screen size reduced eye contact between the teacher and students. The present research indicates that SCMC can be applied during and after the pandemic to foster student discussion and collaboration. We also suggest that when language teachers deliver courses using SCMC tools or platforms, students should be given abundant opportunities to express their opinions. Copyright © 2021 Springer Nature Switzerland AG.

Original languageEnglish
Title of host publicationEmerging technologies for education: 6th International Symposium, SETE 2021, Zhuhai, China, November 11–12, 2021, Revised Selected Papers
EditorsWeijia JIA, Yong TANG, Raymond S. T. LEE, Michael HERZOG, Hui ZHANG, Tianyong HAO, Tian WANG
Place of PublicationCham
PublisherSpringer
Pages325-333
ISBN (Electronic)9783030928360
ISBN (Print)9783030928353
DOIs
Publication statusPublished - 2021

Citation

Wang, Z., & Zou, D. (2021). Synchronous computer mediated communication in English language classes during the pandemic: A case study of Wuhan. In W. Jia, Y. Tang, R. S. T. Lee, M. Herzog, H. Zhang, T. Hao, & T. Wang (Eds.), Emerging technologies for education: 6th International Symposium, SETE 2021, Zhuhai, China, November 11–12, 2021, Revised Selected Papers (pp. 325-333). Cham: Springer.

Keywords

  • Synchronous learning
  • Computer-mediated communication
  • English

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