Leveraging unstructured call log data for customer churn prediction

Keyphrases

• Call Center 50%
• Call Logs 100%
• Churn 100%
• Churn Prediction 50%
• Copyright 50%
• Customer Churn Prediction 100%
• Customer Data Analytics 50%
• Customer Interaction 50%
• Customer Retention 50%
• Customer Segments 100%
• Financial Services Industry 50%
• Interpretable Machine Learning 50%
• Log Data 100%
• Machine Learning 50%
• Personality Traits 50%
• Retention Strategies 50%
• Spoken Content 50%
• Structured Data 50%
• Telephone Conversation 50%
• Unstructured Data 100%

Computer Science

• Customer Interaction 50%
• Customer Segment 100%
• Data Analytics 50%
• Data Mining 50%
• Financial Service Industry 50%
• Hundred Thousand 50%
• Interpretable Machine Learning 50%
• Log Data 100%
• Machine Learning 50%
• Prediction Model 50%
• Structured Data 50%
• Unstructured Data 100%