Abstract
Empathy is acknowledged as an important leadership quality. There is general agreement that empathetic leaders “enhance mutual communication and generate mutual trust … between the leader and the follower” (Mackay, Hughes, & Carver, 1990, p. 57). Empathetic leaders do more than just sympathize with the people around them; they use their emotional intelligence to improve their organizations in subtle but important ways (Goleman, 2005). Copyright © 2014 Taylor & Francis.
Original language | English |
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Title of host publication | Handbook of ethical educational leadership |
Editors | Christopher M. BRANSON, Steven Jay GROSS |
Place of Publication | New York |
Publisher | Routledge |
Pages | 112-128 |
ISBN (Electronic) | 9781135011932, 9780203747582 |
ISBN (Print) | 9780415853903, 9780415853910 |
DOIs | |
Publication status | Published - 2014 |