Instant messenger chatbot for intelligent tutoring and quiz system: An exploratory study

Nok Hang TSE

Research output: ThesisHonours Projects (HP)


The emergence of mobile devices has facilitated the development of instant messaging, which is a common means to communicate with people in this word nowadays. People are familiar with these technologies as the they have already entered their lives. Therefore, people especially youngsters, should have enough knowledge in Information and Communication Technology in order to prepare themselves to survive in this technological world. A 3-interation design-based research was carried out. In which, an intelligent tutoring and quiz system was built on an instant messenger. It makes use of the technologies they are familiar with to enhance the learning effectiveness. Experiments was carried out to evaluate their performance before and after using the system. The usability of the system (usefulness and ease of use) was also examined using a set of survey. Detailed interviews were conducted to inspect the possible improvements to the system. Then, the design of the system was revised after each iteration according to the opinions provided by the participants. For the results, the tests results show that the system was effective as the subjects generally performed better in the post-test. The survey results also show positive trend for usefulness across 3 iterations. Both usefulness and ease of use of the system received satisfactory mean scores. Despite the interview results show that there were room for improvements to the system, some of which were improved and the subjects generally agreed that the system had more advantages and disadvantages. Therefore, the system is considered to be effective and for interactive tutoring and delivering ICT course.
Original languageEnglish
QualificationBachelor of Education (Honours)
  • LAI, Yiu Chi 黎耀志, Supervisor
Publication statusPublished - 2018


  • Alt. title: 使用即時通訊軟件的聊天機械人功能作智能教學及評估系統
  • Honours Project (HP)
  • Bachelor of Education (Honours) (Secondary) – Information and Communication Technology (Five-year Full-time)
  • Programme code: A5B057
  • Course code: INT4901


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