Developing manual for designing chatbot and the effects of mathematics educational chatbot on students’ learning

The research examines the effects of mathematics educational chatbot on students’ learning. Two studies were conducted. In study 1, chatbot is treated as an additional revision material in the traditional classroom setting and the learning topic is “Inequalities”. A quasi-experimental design was used and participants were 43 Form 5 students (n=25 in the experimental group and n=18 in the control group). In study 2, chatbot is treated as a self-learning resource and the learning topic is “Measures of Central Tendency”. 105 Form 2 students used the chatbot. 45 students completed the questionnaires and 33 students completed pre-test and post-test. The study results examine that chatbot as an addition revision material can significantly enhance learning motivation and reduce mathematics anxiety. A manual of chatbot development is constructed for teachers.