Convergence or divergence? Trainees’ and trainers’ perceptions of the customization and effectiveness of public service training

Research output: Contribution to journalArticle

Abstract

In many parts of the world, central training agencies have played an important role in formulating training policies. However, due to public management reforms, training in the public sector has been customized and effectiveness emphasized. The drivers for such changes can generally be categorized into individual and institutional levels. Trainers and trainees, as opposite ends of the training programme, should normatively hold different views on these drivers. Trainers, being on the supplier side, should be influenced more by institutional-level drivers; trainees, as recipients, should be affected mainly by individual-level drivers. However, our empirical evidence on training in Hong Kong’s public sector reveals that trainees care about both drivers while trainers are strangely indifferent to both. Copyright © 2015 Taylor & Francis.
Original languageEnglish
Pages (from-to)149-177
JournalJournal of Asian Public Policy
Volume8
Issue number2
Early online dateMar 2015
DOIs
Publication statusPublished - 2015

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trainee
divergence
public service
driver
public sector
public management
supplier
training program
recipient
reform
evidence

Citation

Vyas, L. (2015). Convergence or divergence? Trainees’ and trainers’ perceptions of the customization and effectiveness of public service training. Journal of Asian Public Policy, 8(2), 149-177.

Keywords

  • Civil service training
  • Customization
  • Effectiveness
  • Public sector reform
  • Institutional
  • Individual