Choose your strategy wisely: Examining the relationships between emotional labor in teaching and teacher efficacy in Hong Kong primary schools

Hongbiao YIN, Shenghua HUANG, Chi Kin John LEE

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74 Citations (Scopus)

Abstract

Following Grandey's integrative model of emotional labor, this study examined the relationships between teachers' emotional labor strategies, the emotional job demands of teaching, trust in colleagues, and teacher efficacy. The results from a sample of 1115 Hong Kong primary school teachers showed that surface acting played a dysfunctional role, but deep acting and expression of naturally felt emotion facilitated teacher efficacy. Trust in colleagues was found to be an organizational resource for teachers that helped them to cope with the challenges brought about by the emotional demands of teaching. The results indicate that teachers should perform emotional labor wisely. Copyright © 2017 Elsevier Ltd. All rights reserved.
Original languageEnglish
Pages (from-to)127-136
JournalTeaching and Teacher Education
Volume66
Early online dateMay 2017
DOIs
Publication statusPublished - Aug 2017

Citation

Yin, H., Huang, S., & Lee, J. C. K. (2017). Choose your strategy wisely: Examining the relationships between emotional labor in teaching and teacher efficacy in Hong Kong primary schools. Teaching and Teacher Education, 66, 127-136.

Keywords

  • Emotional labor strategies
  • Teacher efficacy
  • Trust in colleagues
  • Emotional job demands
  • Teaching

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