Behavior, perceptions and learning experience of undergraduates using social technologies during internship

Samuel K. W. CHU, Sri Devi RAVANA, Sanny S. W. MOK, Randolph Chun Ho CHAN

Research output: Contribution to journalArticle

Abstract

Social technologies such as social networking sites, Wikis and blogs have gained popularity not only in social communication but also in other areas, such as in enhancing learning experience among students in tertiary education. This study investigated how blogs and Facebook scaffolded students' learning during their internships in tertiary education. A mix-method approach was employed to examine students' perceptions of blogs and Facebook in improving their internship learning experience. The results showed that blogs and Facebook encouraged students and facilitated their engagement in problem solving, information sharing and knowledge construction during their internships. In particular, Facebook showed more promising results, assisting students in reflecting on their experiences. Moreover, students acknowledged that Facebook was a better platform for online interaction and collaborative learning than blogs. This study provides empirical evidence for the use of social media tools in pedagogical scaffolding and collaborative learning during internships. Copyright © 2018 Association for Educational Communications and Technology.
Original languageEnglish
Pages (from-to)881-906
JournalEducational Technology Research and Development
Volume67
Issue number4
Early online dateNov 2018
DOIs
Publication statusPublished - Aug 2019

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social technology
internship
facebook
weblog
learning
experience
student
social media
popularity
networking
education
communication
interaction
evidence

Citation

Chu, S. K. W., Ravana, S. D., Mok, S. S. W., & Chan, R. C. H. (2019). Behavior, perceptions and learning experience of undergraduates using social technologies during internship. Educational Technology Research and Development, 67(4), 881-906. doi: 10.1007/s11423-018-9638-2

Keywords

  • Scaffolding
  • Collaborative learning
  • Social technologies
  • Blogs
  • Facebook
  • Internships